The deal, in plain English.

These terms are between you and Dmitrii Kostin, a sole trader registered in New Zealand (NZBN 9429053140517), trading as Weble ("we"). Contact: [contact email].

Our services are for businesses. Before paying the start fee you tick to agree to these terms and to confirm you are acquiring our services in trade, for the purposes of a business. We keep a record of that: the version of these terms, the wording you ticked, the prices you were shown and when. We also record your acceptance of the finished site.

The start fee of $20 unlocks the questionnaire and books your build. It is taken off the build price. It is not refunded if you change your mind, including if you stop after the first draft or the brief expires. This does not affect a refund you are entitled to by law, or if we fail to deliver what we agreed.

The balance of the build price is due when you accept the finished site, before we connect your domain and hand over access. You accept the site by telling us it is approved (for example by email or in your account) and paying the balance. Once accepted, the build price is not refunded for a change of mind; problems with our work are fixed under section 08, in addition to any rights you have by law. For Special projects, the price is quoted after the brief and 30% of it is due before the build starts.

If you decide not to go ahead after seeing the first draft, tell us and the project ends. You owe nothing more and we keep no claim on you, and you have no right to use the draft.

If you don't send the questionnaire within 60 days of paying the start fee, it expires. If you don't reply for 30 days during the build, we pause the project; you can restart it within 6 months without paying again.

Monthly plans are billed in advance each month by card and can be cancelled any time, from your portal ("Leave Weble") or by writing to us. Cancellation takes effect at the end of the paid month; we confirm that date in your portal, and you are not charged after it. Each month’s request credits can be used that month and the 3 months after, then expire; they have no cash value. A standard feature uses 3 credits: one new page or section, or one embed from a standard provider, completed in one round of changes. Anything bigger, or anything that needs new accounts, data, payments or connections to your other systems, is quoted in credits or dollars first, and starts only once you accept the quote in your portal. When credits don't cover a request, its price is shown and charged only if you accept. Prices: Prices in NZD. No GST added.

Each package lists what it includes on our website at the time you paid the start fee.

You provide all the materials for the site through the questionnaire: text, photos, logo, prices and any other details. Timelines start when the questionnaire and all materials are complete. We deliver the first version within 5 working days on Starter and within 3 working days on Business (priority), plus the time you take to review each version. These are our delivery targets; a delay on our side gives you no right to compensation, but we will tell you as soon as we know.

Starter includes 3 versions (a first draft and 2 reviews); Business includes 5 (a first draft and 4 reviews). A review is one list of changes, any number of them, sent together. Changes that add something new beyond the package (a page, a feature) are quoted first.

You never have to accept a version you are not happy with. If you need more reviews on Starter, you can upgrade to Business by paying the difference in price, which adds 2 reviews and the rest of the Business package. Beyond the reviews in Business, we agree the next step with you in writing before doing more work: a fixed quote, or launching and continuing with normal requests.

After launch, work is done as requests: an incident, an amendment (changing something that exists, up to 30 minutes) or a feature (something new). We decide the type, tell you before starting, and never do chargeable work without your yes.

An incident is something we built, or the hosting we provide, that worked and has stopped working. Not incidents: problems caused by changes made by you or anyone else, by content, or by third-party services (for example Google, your email, your domain registrar), and anything new. We help with those as amendments or features. Incidents are fixed free for customers on a plan, and for everyone during the 90-day fix guarantee (section 08); otherwise an incident costs $39.

We aim to respond to incidents, and to alerts from our monitoring, within 4 business hours. Other messages and requests get the reply time of your plan (Keep: 2 business days, Care: next business day, Grow: same day; without a plan: 2 business days). Business hours are Monday to Friday, 9am to 5pm NZ time, excluding public holidays. Response times are targets, not a guaranteed service level, and we do not guarantee that a site is always available.

"Content" means everything on the site that describes your business: text, photos, logos, prices, opening hours, offers, claims, reviews and anything you or your team add later.

You are responsible for your content: that it is accurate, that you have the right to publish it (including photos and logos), and that it complies with the law, including the Fair Trading Act and privacy law. This includes content we write or draft for you, including with AI, once you approve it, and anything you or anyone you give access to changes after handover.

We may decline to publish content we believe is unlawful or harmful. We don't check facts, prices or legal claims for you.

If someone makes a claim against us because of material you supplied, or content you approved knowing it was wrong, you agree to cover our reasonable costs of dealing with it. This does not apply to loss caused by our own mistakes or negligence.

You register your domain in your own or your business's name, with a registrar of your choice, and you pay for it directly. You give us access to its DNS settings so we can connect the site.

Renewing the domain is your responsibility. On a plan we remind you before it expires, but we are not responsible if it lapses.

When you have paid the build price in full, the design and code we made specifically for your site are yours, and your content always stays yours. Until then, the work stays ours.

We reuse our own building blocks across sites (templates, components, the admin). You get a permanent, free licence to use them as part of your site, and we keep the right to use them for others. Parts made by others (fonts, icons, stock photos, code libraries) stay under their own licences, which allow their use on your site; we list them on request.

Leave any time, from your portal. Downloading your site as a zip file (the ready-to-upload site, its source code and your photos; not your hosting, domain, email or the server features below) and our guide to host it yourself are free. If you would like us to move it for you, that is a paid service: from $99 to Cloudflare, quoted for other hosts; free if your site is too big for Cloudflare's drag-and-drop upload. Some features need hosting that can run small server functions (for example the Business admin); a site you upload yourself works without them, and keeping them working is part of our move. We may show your site in our portfolio unless you ask us not to.

On a plan we host the site, monitor it and keep backups. Without a plan, we put the site on free hosting in your own name at handover (Cloudflare Pages, in the same Cloudflare account as your domain), and looking after it is up to you.

Some parts rely on third parties: hosting providers, Google, Stripe, domain registrars and AI providers. Their terms apply to their services, and we're not responsible for their outages or changes, but we'll help you deal with them.

Google Ads: you pay ad spend directly to Google. We work to get results but can't promise a number of clicks, calls or sales.

AI services (the AI logo, photo touch-up, written texts, content pack, review replies, front desk and automations) use third-party AI tools. When you order one, you agree that the content you give us for it (texts, photos, logos, details) is processed by those tools to deliver the service. We don't use your content to train AI and choose tools that don't either. AI can get things wrong. Anything an AI service drafts for you (posts, review replies, quotes) is yours to approve before it goes out. An AI front desk answers only from the information you give us; keep it up to date, and check the leads it sends you. We don't check AI-made logos against existing trademarks; do that before you register or rely on one. Whether AI-made work is protected by copyright is not settled in New Zealand: we give you every right we have in an AI-made logo or image, but we can't promise it is unique, protected by copyright or registrable as a trademark.

For 90 days after launch we fix defects in our work free, even without a plan: something that doesn't work the way the accepted version did. After that, a fix costs $39 as an incident, or is free on a plan. This doesn't cover problems caused by content changes, someone else's edits, third-party services or new browsers, and it isn't a further round of changes. This 90-day promise is in addition to any rights you have by law, not instead of them.

You confirmed you are acquiring our services in trade, for a business. On that basis we both agree that the Consumer Guarantees Act 1993 does not apply (section 43 of that Act), and that sections 9, 12A and 13 of the Fair Trading Act 1986 do not apply between us (section 5D of that Act), to the extent the law allows and where it is fair and reasonable. If you are in fact buying for personal use, or the law does not allow this, your rights under those Acts are not affected.

We are not liable for indirect losses such as lost profit or lost sales. Our total liability for any claim is limited to what you paid us in the 3 months before it arose, or for the build itself, the build price. If site data is lost because of our failure, we restore it from our backups at no cost. Nothing here limits liability that the law does not allow to be limited, or for our fraud or deliberate wrongdoing.

If something goes wrong, tell us and we'll try to sort it out directly within 10 business days before either of us takes it further.

These terms are governed by New Zealand law. We may update them; changes apply to new work and, for plans, at least 30 days after we tell you; you can cancel before then without being charged under the new terms.

If we stop offering plans or stop trading, we tell you at least 30 days before where we can, stop billing, refund any month you paid for and won't get, and you can download your site from your portal until then.

How we handle your information is in our privacy policy.